Asset Protection Coordinator - Staten Island, NY

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.

You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis). This role directly teaches and trains Store Leaders and Brand Associates in the safe practices of effectively handling external theft events and the use of the Company Case Management and Reporting systems.

This role regularly interacts with State/County/Local Law Enforcement in developing comprehensive and detailed cases pertaining to habitual and aggressive offenders and provides expertise to and influences Law Enforcement Agencies to assist in the safe apprehension of these offenders. This role will represent the Company and will regularly interact and assist Prosecuting Attorney’s Offices to prosecute cases that meet State and Local standards.
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What You'll Do

Identification, resolution, and training around internal and external theft awareness and reduction

Emergency preparedness, risk analysis, and threat mitigation

Support and delivers on the objective of shortage and safety programs

Collaborate with leadership, internal and external partners, and law enforcement to execute the Company Habitual Offender Program (Prosecution through case building)

Operational controls and compliance

Who You Are

Ability to provide Loss Prevention leadership to drives results, coach and develops direct reports, collaborate and lead execution through others 

 Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions

 Ability to actively learn and immediately apply learnings into decisions and behaviors 

 Time management and ability to prioritize /multi task 

 Research process or transaction flow to identify root cause of errors

Effectively train and onboard new employees and help to create an inclusive environment

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees