FAQ

Gap Inc. was founded by Doris and Don Fisher in 1969 in San Francisco, California, with a single store and a handful of employees. Today, Gap Inc. is a global company with five distinct brands — Gap, Banana Republic, Old Navy, Piperlime and Athleta.

We have world headquarters in the San Francisco Bay Area and HQ offices in London, China, Japan and Canada. We have product development offices in Los Angeles and New York City and distribution operations and offices coordinating sourcing activities around the globe. Interested in learning more? Check out our open roles

Unfortunately, we are unable to grant individual requests for information. However, you'll find a lot of great information on the company on this Web site. The About page is a good place to start.

For franchise information, please see the franchise information page.

Our fiscal calendar is February through January.

We provide sales results by brand on a quarterly basis, and comparable store sales by brand on a monthly basis. See the Key Facts page for fiscal annual sales by brand, or Press Releases for the most recent sales results.

Gap Inc.'s shareholders' meeting generally takes place in May of each year. All shareholders are invited to attend.

These forms are available on this website. See the Annual Reports and SEC Filings pages. Our Annual Reports are generally available in early April for the previous fiscal year.

Gap Inc. is listed on the New York Stock Exchange as GPS.

No, we do not offer a Dividend Reinvestment Plan (DRIP) for our shareholders. However, a number of brokerage firms offer this service. Please check with your broker for more information.

Gap Inc. does not sell shares of stock directly. You can purchase Gap Inc. stock through any licensed stock broker.

We do not have access to individual account information. To find out more about your holdings, please contact your broker or our Transfer Agent, Wells Fargo Shareholder Services, toll-free at (877) 262-8250. If you are an employee enrolled in the Employee Stock Purchase Plan and need information about your account, please contact E*Trade Financial.

If your shares are held through our Transfer Agent, Wells Fargo Shareholder Services, you must contact them in writing. Written notification should include the shareholder's name as stated on the certificate, the new address, the tax identification number and the certificate numbers. Otherwise, contact your broker.

Direct Registration is an electronic system that gives our shareholders a safe, convenient way to hold Gap Inc. shares. See Direct Registration to learn more.

Gap Inc. stock has had nine stock splits. The most recent split was effective June 21, 1999. The Board of Directors makes decisions about any future stock splits.

See the Real Estate section on this website for a complete store count by brand.

Gap Inc. provides limited information about individual store locations. We're unable to confirm closings or other details on specific locations.

The decision to close a store is always very difficult. Servicing our customers is critical to us, and we keep that in mind when making our decision. 

Our overall corporate real estate strategy is focused on optimizing our store fleet and effectively allocating our square footage across all brands to better serve our customers.

We evaluate our stores from a market perspective, and the decision to close a store is based on various criteria including how many stores are located in that market, where the stores are located and how the store is performing

Information regarding individual store performance is not available.

Our goal is to minimize the impact to our employees. It's our policy to make every effort to keep managers and sales associates within the company by offering employees a transfer to a nearby store. When opportunities nearby aren't available, or relocation is not possible, employees are offered a severance package.

Yes. We have a number of part-time employment opportunities in our stores, our distribution centers and our call centers. Additionally, we offer full-time and part-time positions at some of our stores during our back-to-school and holiday seasons. Visit our careers site for more information and to apply online.

Absolutely. There are countless opportunities across our brands, divisions, functions and countries where employees can express themselves, their ideas and potential every day. Gap Inc. believes in contributing to the personal and professional growth of our people. This includes supporting opportunities within and between our headquarters, stores, direct and distribution divisions.

Yes. If you are not a U.S. citizen, you will simply need to provide the necessary documentation that proves you can legally work in the United States in order to be hired.

To apply for hourly positions at any of our brands (Gap, Banana Republic, Old Navy, Gap Outlet, Banana Republic Factory Stores, Athleta and Intermix):

1. You must be at least 16 years old to apply for a store job.
2. You must be able to provide proof of legal authorization to work in the United States.

Review this checklist to make sure you have everything you’ll need:

1. Email address
2. Social security number
3. Permanent address and contact information
4. Information about your education
5. Information about your employment experience

The online application process will take 15-40 minutes. If at any point you need to quit, you can pick up where you left off.

First, search by brand, talent area and/or location in the search bar – found at the top of every page on the career site. Once results are returned, you can narrow your search by choosing options from the filters on the left-hand side of the page, like refine by keyword.

When viewing the job, simply click “save”. To access saved jobs, select “My Saved Jobs” in the upper navigation under the careers tab.

For M.B.A. summer internships: International students with a student visa may apply.

For full-time positions for undergraduates: Applicants must be authorized to work in the United States on a full-time permanent basis. (Student visas are not acceptable, as the company does not currently provide sponsorship for entry-level positions for undergraduates.)

For full-time positions for M.B.A.s: International students with a student visa may apply.

If you’re already a Gap Inc. employee, please apply through GapWeb here.

You can check the status of your application by logging into your profile and navigating to the “My Jobpage” tab.

Please email the appropriate country contact below. 

• North America (US & Canada): jobs@gap.com
• United Kingdom and Republic of Ireland: Europe_Jobs@gap.com
• China: China_jobs@gap.com
• Hong Kong: HK_jobs@gap.com
• Taiwan: TW_jobs@gap.com

Believe us when we say you don't have to wear a suit and tie, unless you want to. We're pretty casual around here, but we're serious about working hard. If you're still looking for suggestions, check out our tips here.

We asked our recruiters their top ten tips for making an impression. Get the list here.  

Gap Inc. has made a strategic investment to do more for our employees by increasing the minimum hourly rate for our U.S. employees to $9 in 2014 and $10 in 2015. Learn more here about why Gap Inc. is taking this action.

We are aware of phony emails sent out under our brand names. These emails did not originate from Gap Inc., and individuals who received fraudulent order status emails have not been charged. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional.  For more information, contact the FBI’s Internet Crimes Complaint Center: http://www.ic3.gov/default.aspx. We work with law enforcement on their investigations of these kinds of fraudulent emails.

No. Gap Inc. does not ask prospective job applicants for information about their bank accounts, credit history or passwords to financial accounts. If you see a job posting on a site other than gapinc.com/careers or are asked for personal financial or security information in response to a job application, this is likely a fraudulent job listing post hosted by spammers posing as Gap Inc. to mislead job applicants.  You can validate all Gap Inc. job postings on gapinc.com/careers.  Spammers also create phony aliases such as thegap-usa.com to mimic our company and/or brand names in an effort to commit identity theft or other forms of fraud. If you receive this type of suspicious email activity, please alert the FBI’s Internet Crimes Complaint Center: http://www.ic3.gov/default.aspx

Over the last five years, retail has changed rapidly, and we've stayed ahead of others by investing in technology. And yet, a customer's lasting impression is often shaped by the interactions with the people in our stores. To connect and enhance the in-store and digital experience for our customers even more, we must attract and retain great talent. As a result, we're raising the minimum hourly rate for people who work in our U.S. stores across all of our brands - Gap, Old Navy, Banana Republic, Athleta, Piperlime and Intermix.

Our CEO and others within the company have been evaluating this for some time. Given the needs of our business, we have an opportunity to "do more" for our employees — just as our co-founder, Don Fisher, would have wanted — while investing in our growth strategy and adding value for our shareholders. Gap Inc. will increase the minimum hourly rate for our U.S. employees to $10 in 2015. Specifically, we will increase the minimum hourly rate to $9 in June 2014 and to $10 in June 2015.

Gap Inc. is proud to offer competitive wages and benefits to our full-time and part-time employees, as well as ongoing training and career development. The majority of U.S. employees in our stores, calls centers and distribution centers currently earn more than the federal minimum wage of $7.25. About 65,000 U.S. store employees will benefit from this investment between now and 2015.

Our analysis determined that by increasing hourly pay for U.S. employees to a minimum of $10 in 2015, we can strengthen our ability to attract and retain a skilled, enthusiastic and engaged workforce. Our employees are our most important ambassadors, and we believe that investing in our frontline talent will strengthen and deepen relationships with our customers.

Today, as we're building the bridge between our in-store and digital shopping experience, the people who work in our stores will be counted on more than ever. We know there's something so personal about fashion, and our store associates are important to creating a great shopping experience for our customers every day.

We're a financially strong and healthy company, and our management team has consistently demonstrated the strength and potential of our business model, as well as our discipline in managing costs. While we're not publicly quantifying the financial impact of this decision, we're confident that we can fulfill this commitment while continuing to deliver strong results for our shareholders.

Our company's values have long set us apart from others in the industry. Our promise — "to do more than sell clothes" — is a direct quote from our co-founder Don Fisher, who challenged us to be broader than a commercially-driven company. Our employees are proud to be part of a company that places a high value on giving back to the communities where we live and work; their words and actions tell us so.

Our founders modeled the practice of giving back to the communities in which we operate, and that continues to inspire us today. In 2013, more than 50,000 employees volunteered in excess of 500,000 hours of their time. Through Gap Foundation's community partners, we support thousands of underserved youth and young adults through programs such as, "This Way Ahead," "Plan Ahead," and "Camp Old Navy." Globally, we're committed to creating opportunities for women through programs such as Gap Inc. P.A.C.E. (Personal Advancement & Career Enhancement) in which more than 25,000 women have participated around the world.